Dear HyperPay Users,
To align with the strategic rebranding of Vaulta (A) and the token migration plan, HyperPay will fully support the migration of EOS (EOS) tokens. The specific arrangements are as follows. Please plan your operations accordingly in advance:
I. Timeline and Service Adjustments
- Closure of EOS Trading Pairs，Effective at 16:00 on May 21, 2025 (UTC+8), the HyperPay Futures will delist the EOS/USDT trading pair.
- Time: 00:00 (UTC+8) on May 25, 2025
- Details: All EOS trading pairs, including spot trading and instant exchange services, will be closed.
- Automatic Migration of Financial Products
- Time: Simultaneously on May 25, 2025
- Details: EOS-related products in the HBT Vault, CoinBoost, and DeFi Flexible Savings will be automatically converted to A (Vaulta) financial products at a 1:1 ratio. The original EOS products will be delisted. No manual action is required.
- Suspension of Legacy EOS Deposits and Withdrawals
- Time: 11:30 (UTC+8) on May 25, 2025
- Details: Legacy EOS deposit and withdrawal services will be suspended.
- Critical Notice: Legacy EOS deposited after this time will NOT be credited. Ensure all deposits are completed before the deadline.
- Launch of New A (Vaulta) Deposit and Withdrawal Services
- Time: 15:00 (UTC+8) on May 28, 2025
- Details: Deposit and withdrawal services for the new A (Vaulta) tokens will be activated.
- Termination of Legacy EOS Services
- After the migration, HyperPay will no longer support legacy EOS withdrawals. Users holding EOS must complete asset conversion via the platform’s migration feature.
II. User Guidelines
- During the migration, EOS assets in HyperPay accounts will be automatically converted to A (Vaulta) tokens at the official ratio. No additional action is required.
- Do NOT deposit legacy EOS after 11:30 (UTC+8) on May 25, 2025, as such assets will be permanently lost.
- HyperPay will not be liable for losses caused by delayed actions or incorrect deposits. Manage your assets prudently.
III. Technical Support
HyperPay will provide full technical assistance throughout the migration. For inquiries, contact our support team via:
Support Ticket System: support@hyperpay.com
Email: support@hyperpay.com 24/7 Live Chat: Accessible via the "Help Center" in the HyperPay App.
Thank you for your trust and support in HyperPay and the Vaulta (A) rebranding initiative. We remain committed to safeguarding your digital assets and enhancing our services.
HyperPay Team
May 19, 2025